Their service philosophy is “We make everyday celebrations better by providing an exceptional experience for our team members and guests,” and their core values are respect, inspire, empower. Hear how these foundations guided the 85-year old company to seamlessly resume business at its 126 Florida-based stores early in the pandemic.
Charlie also emphasizes the importance of support systems that enable leaders to be effective, such as family, coaches, and colleagues.
When he’s not tending to ABC’s HR or supply chain, Charlie is building his own entrepreneurial venture, CB Supplements, a producer of premium-grade, multi-collagen protein powders. In the wake of unraveling a medical mystery with his daughter, he adopted the “food is medicine” philosophy and decided to share one of the secrets to success in her recovery. Check out Collagen College for more resources about this super-food!