105: Observational Listening with Leadership Psychologist Markus van Alphen

In this episode, we bust the longstanding myth that “emotions don’t belong in the workplace.” I am joined by Markus van Alphen, Founder and Director of The Excellent Organization. Markus is a renowned leadership psychologist, author of more than 15 books in Dutch and English, and lecturer on Excellent Leadership and Observational Listening, a term…