“I have translated many management training courses in my career, and have to say that yours was exceptional: you succeeded in engaging the trainees, an international group no less, with a degree of enthusiasm I have never seen before. What they were most excited about – they kept gushing to me about this – was the fact that you gave them hands-on tools that they felt confident about using, coupling that with a greater understanding of themselves and their partners gave them the feeling that they could achieve anything!”